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Terms and Conditions

  1. General Terms and Conditions

    1. The Scriptoman service is developed and operated by Rolaxit Innovation, with the registered office in Bucharest, 38 Stiubei St., District 3, Single Code of Registration (CUI) 42351163.

    2. By accessing the website and using the Scriptoman service, the User accepts the Terms and Conditions applicable to the collaboration between the parties, as defined below and acknowledged by ticking the box “I accept the General Terms and Conditions” and clicking on Sign Up.
    3. Rolaxit Innovation reserves the right to have these Terms and Conditions reviewed, for good reasons, further to changes in technology, enlargement of the offer, or legislative amendments. The latest version shall be binding on the parties.
  1. SERVICES OFFERED

    1. On the website scriptoman.ro, Rolaxit Innovation offers the User a service for automatic transcription of audio/video files with the following components:
      • Uploading of audio/video files to our website
      • Automatic production of transcripts of the uploaded audio/video files
      • Matching of the transcript with the relevant audio/video content (manual correction)
      • Exporting of the transcripts in various Link formats to the exported formats
      • Professional editing
      • file archiving
      • subtitles
  1. CHARGES AND PAYMENTS. MEANS OF PAYMENT

    1. The usage of the Scriptoman Service implies certain costs. Visit the rate page for details about usage costs and payment methods.
    2. Customers can place Orders on the website by selecting any of the services displayed on scriptoman.ro (Rates section), clicking the BUY NOW button, and then checking out, and making the payment in one of the means expressly provided.

    3. Rolaxit Innovation offers all customers the possibility to test the automatic transcription services, free of charge, for up to 30 minutes/user
    4. By checking out, Customers agree that all the data provided by them and required for the purchase process, is accurate, complete and true, as at the date when the respective Order is placed.
    5. By checking out, Customers agree that Rolaxit Innovation may contact them by any means available, in any instance when the latter needs to contact Customers.
    6. For online payments, Rolaxit Innovation is not/cannot be held liable for any other additional costs Customers might incur, including, but not limited to, currency conversion fees charged by the card issuing bank, when the currency this is issued in is differs from EUR. Customers are solely responsible for this action.
    7. You can make online payment with your personal or company card, under full security conditions. The cards accepted for payment are those issued under the brands VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have a CVV2/CVC2 code).
    8. No additional transaction fee is charged.
    9. Card data processing is done exclusively on PlatiOnline servers.
    10. The security of your information is guaranteed by the fact that PlatiOnline does not store the confidential data of your card, but sends it encrypted via a secure connection to the processing bank. This way, your information is secure.
    11. Regardless of the currency you have in your account, transactions are settled in RON, at the exchange rate of your bank.
    12. Rolaxit Innovation may cancel the Order placed by a Customer in any of the following instances:
    • for online payments, denial by the issuing bank of the Customer’s card, or the transaction;
    • for online payments, invalidation of the transaction by the card processor approved by Rolaxit Innovation;
    • the data supplied by the Customer to sign up is incomplete and/or inaccurate.
  1.  
  1. TERMS OF USE

    1. When signing up on the website, the users of the Scriptoman Service are required to provide a valid email address and select a password. Users are responsible to keep their password confidential.
    2. The transcripts provided by Scriptoman have an accuracy of around 90%
    3. Customers have access to the transcription/translation services provided by Scriptoman immediately after having made payment for a package of services.
    4. Once a payment has been made, the number of minutes of transcription or pages of translation featured in the purchased package are added to the user’s account.
    5. The validity of the transcription minutes or translation pages, as applicable, is indicated in the purchased package. Customers can use the services during the validity period of the purchased package.
    6. RolaxIT Innovation aims to make the Scriptoman Service available and operational 24/7. However, if, for any reason, the website is not available, the company cannot be held responsible for this unavailability.
    7. Users cannot upload audio files larger than 1GB, or more than 10 simultaneous/consecutive files.
    8. All audio/video files uploaded to scriptoman.ro website, as well as the processed transcripts are property of the user. RolaxIT Innovation has the right to use the content for sole purpose of rendering the requested service.
    9. It is forbidden to upload files for users do not have ownership/rights of use on, files containing private information for which there is no explicit agreement to use, or files which infringe the legal provisions.
    10. It is forbidden to upload files and content that foster perpetration of offences, discriminatory attitudes, or harms the interests of individuals or legal entities.
    11. RolaxIT Innovation reserves the right to refuse transcription of any material that comes against the conditions above.
  1.  
  1. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHT

    1. The content, as defined in the recitals, including, but not limited to, logos, stylized representations, commercial symbols, static images, dynamic images, text, and/or multimedia content presented on the website, is the exclusive property of Rolaxit Innovation, which hereby reserves all the rights obtained for this purpose, either directly or indirectly (under user and/or publication licenses).

  6. LIMITATION OF LIABILITY

  1. Rolaxit Innovation does not assume any liability whatsoever as to the nature of the information uploaded by users to the scriptoman.ro website.
  2. The User is directly liable for the availability of the user rights on the audio/video content uploaded to the scriptoman.ro website.
  3. RolaxIT has no liability whatsoever towards users for the result of the transcript.
  4. The quality of the transcript is directly dependent on the quality of the audio recording. Background noise, slurred speech, overlapping voices, poor quality microphones, or strong accents can impair the transcription’s quality.
  5. Users are directly responsible for the quality of the transcription of audio/video files against the expected results.
  6. For a quality transcript, see our Guidelines for quality audio/video recordings.
  7. RolaxIT Innovation does not repay any amounts due to a disappointing quality of the transcript.

7. PRIVACY

    1. RolaxIT Innovation pays a special attention to the privacy of our customers’ data, and has taken a number of steps to protect it. To learn more about how RolaxIT protects your personal data, please see our privacy policy here.

© Scriptoman 2020. All rights reserved.

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